Monthly survey summary results for: Booking
104 clients awarded us 5-stars in grading our Booking

Monthly survey summary results for: Opening hours
52 clients awarded us 5-stars in grading our Opening hours

Monthly survey summary results for: Privacy and Confidentiality
52 clients awarded us 5-stars in grading our Privacy and Confidentiality

My practitioner Delia was..
My practitioner Delia was very professional with a caring, well informed & reassuring attitude. She certainly put me at ease & explained everything so I can make an informed choice on the treatment. An absolute gem. Thankyou.

The external laser proced..
The external laser procedure was excruciatingly painful. After the first appointment, the practitioner agreed to apply a numbing cream prior to the second procedure. This was carried out but I am not sure there was enough time within the appointment session for the cream to become fully effective (the procedure was still excruciatingly painful). I think it would be really beneficial if a numbing cream could be provided prior to the appointment such that this can be applied at home to allow enough time for the cream to become effective. Alternatively, and preferably, some entonox please! The procedure is extremely painful and I would be happy to pay a little more to have a less traumatic experience. The procedure has been effective for me but I am not sure if I can tolerate the pain going forward with future procedures. Please consider my request. I would be happy to discuss further.

5 Stars..
5 Stars
