4.9 Stars

Professional all round.

Kate is very understanding and knowledgeable. She made me feel comfortable and is easy to talk to. However the appointment was 25 mins late and I was only spoken to after 20 mins to say it would be another 5 mins. For someone with anxiety this is not ideal, I almost left without seeing Kate.

I had a Zoom call and follow-up appointment with Katy Draper. She was wonderful: I felt I was talking to an experienced expert about the menopause. She inspired confidence and it felt like a weight was lifted from my shoulders to be able to talk to her so openly about things that are sometimes difficult to broach with a “Consultant Gynaecologist”. I only wish she were able to recommend a good private endometriosis surgeon, as Google is a minefield. But I fully understand why she is unable to do so. The only other thing I would feedback is that it would be nicer to be able to ring up and speak to a receptionist who works in the same city as the person I was trying to reach. The receptionist had a strong accent (so hard to understand at times), however I was contacted back very promptly after my call. So just a small thing really. Many thanks, I will be back for HRT after I have my laparoscopy! And I already recommend you to all my clients (I am a reflexologist) and friends.

Katy Draper is really lovely to talk to. Super-supportive and informative.

Reception not applicable at West Byfleet. Rebecca is very caring and knowledgeable and I would recommend her to anyone