I just had my first (online) appointment with Katy, and I’m so grateful. She was very kind and a great listener. She answered all my questions and gave me a lot of useful knowledge. She is very knowledgeable and patient, and really cares. The connection, via WhatsApp, was clear enough. It never cut out and I got everything she said. I felt very cared for.

Only rated

Only had telephone consult so many of your questions don’t apply , hence 1 star to those questions Your website offers a treatment that isn’t actually available . Consult ended quite abruptly like I had been too long on the phone . Staff member did try to find me alternative clinic for my needs but overall major disappointment for what I thought was going to be the answer to my problem .

Only rated

I think I was charged incorrectly. Keiran ask me for £400 for a top up minus the deposit, but when I received the invoice she hadn’t taken the deposit off. This might have been because my internet wasn’t working and I had to get the password for the Birmingham centre.

Would highly recommend to others