5 Stars

I was a bit early for my appointment and told to come back in 20 minutes so I had to hang around in the rain

3.7 Stars

Faye was very professional and made me feel at ease. She was very knowledgeable and friendly and would definitely recommend to friends. However, I was asked to wait outside in the garden as the receptionist wasn’t able to contact the nurse as the room is rented and had no contact number and asked me to ring her. I was lucky to have missed the torrential rain downpours so not the best start to such an appointment. A better system for patients needs to be arranged to ensure they feel comfortable before attending the appointment.

Keran was really outstanding and put me at ease straight away. She went through everything very thoroughly and was extremely patient and listened to my ongoing problems intently. The booking of the appointment however was not very easy at all. Keran was trying to book me in on the system for my next visit and was also unable to do so which was disappointing.

Delia was amazing, friendly warm and funny. Just what you need!