5 Stars

4.5 Stars

I keep reading about pain being mild but I find it extremely painful and would like you to investigate any pain killing treatment. I take paracetamol within 2 hours of treatment time and this third session I had to take some all evening . I felt quite shocked at the intensity . Also a pad kindly offered for after treatment was fine for a few minutes but it was saturated and rubbing horribly at the end of 90 minute train journey home and continued thus( 1st and 2nd treatment not so messy so I was unprepared). I have no idea if this is a sign of general improvement or not? I think the info on this is understated. I needed a heavy absorbency pad in reality for the rest of the day. I am happy to discuss this with any of your practitioners . You may quote my comments in part for for your website as I currently think you underplay it! However, the softening of the skin will hopefully make it all worthwhile. Not having someone in the waiting room is tricky and I realise it’s not your fault.

I was overall very pleased with the administration and the level of detail provided by the practitioner. I also thought the practitioner was professional and kind. I was shocked at the level of discomfort I had during the procedure. I think saying it is pain free in your advertising is misleading. I am sure people e😜erience different levels of pain but I found it very uncomfortable to the point where the practitioner had to stop several times. It wouldn’t have stopped me having the treatment but I would have been mentally better prepared if I had known that there is a level of discomfort. The level of discomfort afterwards was also fairly severe. I had to walk back to the car park and had to stop several times as the burning sensation was so intense. For my next treatment I will bring someone with me so I can be picked up directly from the clinic.

5 Stars

5 Stars

Gayle was very informative and professional. I felt very well informed about the process. Thank you

Karan is very professional and always puts me at ease. Thank you

The treatment room was quite tired looking and a bit cramped. Could do with updating and a more clinical and hygienic look.

5 Stars

5 Stars

I felt as though I was being talked at, that the practitioner wasn’t actively listening, more a conveyor belt of customers. Lacked a real personal touch and attention.